Privacy Policy Overview

How we collect, use and protect information for Australian real estate consultations

About the policy and your privacy

Your privacy is important to us. This policy explains what data we collect, how it's used, and your rights under Australian law. Our aim is transparency throughout every step.

Whether you contact us or use our analysis services, your information is protected and only used for legitimate purposes associated with property reviews and client support.

What data we collect and why

We gather only relevant information needed for property market reviews, infrastructure assessments, and communicating with you effectively.

Information you provide directly

  • • Contact details like name, phone, or email
  • • Project requirements and preferences
  • • Feedback and follow-up questions
  • • Files or property documents you share
  • • Comments or survey responses

Automatic data we collect

  • • Website usage statistics
  • • Site feature interaction details
  • • Technical data including browser type
  • • IP address and session details
  • • Cookie information for essential site functions

How we use your data

We use your information to provide property reviews, respond to your requests, and maintain website security and reliability. Data is never sold.

  • • Deliver tailored market or infrastructure reviews
  • • Contact you with updates or responses
  • • Understand client needs for improvements
  • • Protect against misuse or fraud
  • • Meet regulatory, tax, or legal obligations
  • • Enable essential website functions
  • • Support internal research and quality checks

Our promise: We will never sell your information. Data sharing is strictly for the necessities of providing our services or required by law.

Data sharing and security

Personal data is shared only with service providers under contract, and solely for purposes related to delivering our real estate and infrastructure reviews.

Third-party service providers

Suppliers involved in IT, communication, or data hosting may access data to support our site and services. They follow security standards set under Australian privacy law.

Legal and regulatory requirements

We comply with legitimate government and legal requests as required.

Anonymous analytics and usage

We may use aggregated, non-identifying data for business and development purposes.

Your rights and choices

You can request access, corrections, or deletion of your data at any time. We will respond to all requests as the law requires.

  • • Ask for a copy of your personal data we store
  • • Request corrections for inaccurate information
  • • Ask for certain data to be removed
  • • Request a portable version of your data
  • • Object to select processing activities
  • • Request limits on processing your data

To exercise these rights, contact us using the details below. We aim for a respectful and timely response.

Keeping your data secure

We apply industry standard safeguards to protect information. This covers both technical protections and internal procedures.

Technical safeguards we use

  • • Encryption of personal data during transmission
  • • Secure servers and network protection
  • • Regular vulnerability reviews on systems
  • • Strong authentication and access controls

Internal security practices

  • • Staff training on privacy and security
  • • Role-based access to sensitive data
  • • Confidentiality agreements for all employees
  • • Regular audits of our privacy program

How long we keep your data

Personal data is retained for the time needed to deliver requested reviews, comply with regulations, and manage client communication.

  • • Contact and account information you provide
  • • Information on projects or assessments requested
  • • Emails, chat logs or calls with our team
  • • Invoices and essential payment details if applicable
  • • Opt-in requests or preferences you share

We retain data as required by law or our business needs. Ask if you want your records removed.

International data transfers

We primarily process and store data in Australia. Some providers may operate globally and follow comparable safeguards.

  • • Cloud storage with regional compliance standards
  • • Strict supplier contract requirements
  • • Regular review of international partners
  • • Best practice security for all data movements

Cookies and similar technology

Our site uses cookies necessary for operation. They help with navigation and remembering selected preferences.

Types of cookies we use

  • • Required for site operation and secure access
  • • Support analytics but do not identify users
  • • Remember preferences or language for you
  • • Enhance site features and reliability

Adjust your cookie choices in browser settings. Essential cookies cannot be disabled.

Policy updates and changes

We review this policy as needed. Changes will be posted here with dates listed below.

  • • Latest changes on this page
  • • Major updates notified via email (if relevant)
  • • We show the latest effective date on all policies
  • • You can contact us anytime with questions

Any significant updates are communicated through this page or, where relevant, by email.

Contacting us about privacy

Questions about personal data? Write or email us for more details.

malvenoraq

113 Exhibition St, Melbourne, VIC 3000 Australia

Phone: +61267192520

Email: content@malvenoraq.sbs

Last updated October 26, 2025

Effective October 26, 2025